Approved for home care? You choose who provides it. Choose #1 Right Care.
Your Assisted Living Alberta (ALA) case manager — formerly AHS Home Care — assesses your needs and approves your hours. On client-directed care, you choose the provider from the Alberta Blue Cross list. Pick #1 Right Care: a caregiver who fits your family, your schedule and your language — and we handle the invoicing to Alberta Blue Cross for the approved hours. Not assessed yet? We'll walk you through it.
Three steps — and we do the third one for you
You're assessed by Assisted Living Alberta
Call 811 (Health Link) or ask your ALA case manager — formerly AHS Home Care — for a home-care assessment. It confirms the hours you're approved for. Already assessed? Skip to step 2.
You pick #1 Right Care
Tell your ALA case manager you've chosen #1 Right Care from the Alberta Blue Cross provider list — or send us the form below and we'll coordinate it with them.
We bill Blue Cross directly
Your approved hours are invoiced to Alberta Blue Cross by us. You meet your caregiver; we handle the rest.
Why families on the list choose us
- A real coordinator, not a call centre. One person knows your file, your caregiver and your family.
- Matched on language and personality. Tagalog, Punjabi, Hindi, Spanish, Arabic, French and more — tell us what you speak.
- Your approved hours, used your way. Personal care, dementia support, respite, companionship, overnight presence.
- Already with another provider? Switching is one conversation with your case manager — we make sure there's no gap.
Which home-care funding model are you on?
Your case manager decides eligibility and hours — that never changes. What can change is how your approved hours are delivered. In Alberta there are three ways:
Assigned agency
Your case manager assigns one of the contracted agencies. You don't choose the company or, usually, the caregiver.
Client-directed (this page)
You choose any provider on the Alberta Blue Cross list — including #1 Right Care — and the provider bills Blue Cross. Same funded hours, your choice of who delivers them.
Self-managed
You receive the funds and hire and schedule your own staff — with the payroll and paperwork that comes with it.
Tired of no-shows, last-minute cancellations, or a different face every week?
Your approved hours belong to you, not to your current agency. Moving them to #1 Right Care is one conversation with your case manager — we coordinate the hand-over so there's no gap in care, and you keep the same funding.
- Same caregiver, same schedule — consistency is the whole point.
- A coordinator who answers the phone and confirms every visit.
- We tell your case manager; you don't fill in a thing.
Choose #1 Right Care in two minutes
Leave your details and a coordinator calls you back within the hour (during office hours). We'll confirm your approved hours with your case manager and set up the first visit. No obligation.
What is Client-Directed Home Care (CDHCI)?
A provincial home-care program (now run through Assisted Living Alberta, formerly AHS Home Care): after a case manager assesses and approves your hours, you choose a provider from the Alberta Blue Cross list and the provider bills Blue Cross directly. #1 Right Care is an approved provider.
Do I pay anything?
Approved hours are paid by Alberta Blue Cross on the province's behalf — you are not invoiced for them. If you want more hours than approved, we'll talk through options before anything starts.
I haven't been assessed yet — can you help?
Yes. Call 811 (Health Link) and ask for a home-care assessment, or send us the form and a coordinator will explain exactly what to say and what happens next. Once your hours are approved, you choose us as the provider.
How fast can care start?
Usually within a few days of choosing us. We confirm your hours, meet you at home, and match a caregiver to your schedule and language.
Can I switch to #1 Right Care from another provider?
Yes — your approved hours go with you. Tell your ALA case manager you'd like to move them to #1 Right Care (or let us make the call); we coordinate the hand-over so there's no gap in care.
You've done the hard part. Let us do the rest.
Tell your case manager you've chosen #1 Right Care — or send us the form above and we'll coordinate it for you.
Choose #1 Right Care